How Comprehensive User Research Can Increase Your Bottom Line
Create Exceptional Experiences for Your Users By Getting To Know Them In the quest to truly understand their target audience, many businesses often believe that crafting a user per
3 Ways To Ensure Increased Performance From A Website Redesign Project
So you’ve decided to redesign your eCommerce website experience, that’s fantastic! Now buckle up buttercup and realize the road ahead. What’s the end game? How will you g
Achieving a Best in Class eCommerce Experience
I get asked all the time about how to achieve the best in class ecommerce experience. It’s a solid aspiration for any company and seemingly everyone wants it. In fact, I’ve
3 solid CX strategies that extract maximum revenue from your most loyal customers
Whether we acknowledge it or not, economic health plays a role in the success of your business. Recent low consumer sentiment and the constant chirping about financial instability
eCommerce Design Pitfalls: Don’t skip Strategy > Good Design
Designing an eCommerce experience is not just about having a visually appealing and functional interface, it’s about creating an online presence that reflects your brand, matches